parallax background


The transport of luggage presents many forms of mobility and transport modes with great challenges and problems with regard to efficiency.

With sustainable and active forms of mobility as with walking or cycling as well as all forms of public transport, the carrying of luggage represents a great restriction to comfort or is in part not possible at all. This circumstance also has a relevant influence on the choice of means of transport, which is why autos are often used for everyday mobility, e.g. when shopping or travelling. For example, 80% of Austrian winter holidaymakers state that they have chosen the auto instead of the train for their journey to their holiday destination, as transporting their luggage is otherwise too tedious.

With the train too small or simply wrongly dimensioned luggage racks mean that luggage cannot be stowed properly and is subsequently parked in such a way that seats and aisle areas are partially blocked. This leads to in some cases greatly extended passenger exchange times and corresponding delays as well as to a lower degree of actually realisable capacity utilisation in the trains. Both have a significant influence on economic efficiency. Especially long-distance trains are affected but also to a large extent local trains that serve as feeder lines to long-distance traffic or airports, as well as urban means of transport.

In public transport , both in urban traffic such as trams, buses, underground or suburban trains with feeder functions to large stations and airports as well as in regional bus connections, especially in tourist regions, the volume of luggage can be large at certain points as well as long-term, which can lead to explicit problems in operations due to the frequent lack of well-suited storage facilities and can pose a major safety risk.

In air traffic, both checked luggage and increasingly hand luggage taken on board, is increasingly causing problems during operations. Luggage that cannot be stowed away properly leads in particular to problems in the boarding process with associated prolonged operating procedures and delays.

In car traffic , both in private and especially in taxi and feeder traffic, today's luggage often leads to capacity problems due to undersized luggage compartments.

In stationary luggage depots, no matter if lockers are in railway stations, airports or in hotels that store luggage for guests temporarily, unsuitable dimensions for storage possibilities lead to inefficient storage conditions for today's luggage.


The largest problem common to all luggage storage options is that they no longer correspond to current luggage dimensions. Additional equipment features such as wheels that simplify the transport of luggage have also led to drastic changes in packing habits over the past years and decades. The luggage industry has reacted to this by increasing the production of larger pieces of luggage. However, this means that luggage lockers in railway stations, auto boots or luggage racks in trains are often a few centimetres too small and can therefore only be used inefficiently or not at all for some pieces of luggage. For example, with a large number of luggage racks in trains, racks that are only 10 cm wider than today could hold up to 30% more luggage!


In years of meticulous project work, we have built up unique know-how on the subject of luggage. For example, we know exactly how people behave when transporting their luggage and when storing it in trains or lockers. We know how many and which passengers are prepared to lift luggage for storage differentiated according to lifting height. We know the proportion of those who leave luggage in the way of other travellers or operators if the storage does not meet their needs despite the theoretically available storage facilities.

We also have precise knowledge of the type, size and volume of luggage depending on age, gender, group sizes, travel purposes and transport modes. We also know the exact statistical distribution of the equipment characteristics such as locking devices, rollers or the material.

In addition to personally transported luggage, we also know the exact wishes and requirements of travellers with regard to unaccompanied luggage transport, i.e. the dispatch of luggage from door to door.


Owing to our expertise, we can advise you on all aspects of luggage transport and storage. The main focus of our consultation is the optimisation of luggage accommodation possibilities in trains and public transport in order to reduce operational restrictions such as reduced capacity utilisation and extended dwell times as well as the improvement of passenger comfort.

In addition, we apply our expertise to the dimensioning of any other luggage accommodation. This is for example the exact dimensioning of auto boot manufacturers especially for taxis. We advise you in the field of air travel with regard to suitable and efficient accommodations for hand luggage in the aircraft cabin. Our expertise is also applied to the correct dimensioning of luggage lockers. Furniture manufacturers who work specifically for the hospitality industry can also use our knowledge to dimension highly efficient storage systems.

We will also be happy to advise you on the implementation of luggage services such as unaccompanied door-to-door services.